Frequently Asked Questions
What is Curbside2Go?
Curbside2Go is a restaurant delivery service created to connect customers with local restaurants in the Northshore area. Through our marketplace, people can order food from local restaurants and have them delivered within 35-60 minutes. Order food for delivery to your home, office, or hotel.
Monday: 10:45 am - 9 pm.
When are you open?
We are open 7 days a week.
Tuesday: 10:45 am - 9 pm
Wednesday: 10:45 am - 9 pm
Thursday: 10:45 am - 9 pm
Friday: 10:45 am - 10 pm
Saturday: 10:45 am - 10 pm
Sunday: 10:45 am - 8 pm
How far do you deliver?
We deliver up to 9 miles from pick-up to drop-off.
- (Ex. Hammond zip codes include 70401, 70402, 70403 & 70404. We will deliver up to 9 miles from the merchants location within the zip codes for Hammond.)
How long will delivery take?
We strive to deliver products to your location within an average speed of 35 to 60 minutes for restaurant orders. Grocery and pharmacy orders may take a little longer depending on the size of the order. Other factors may delay delivery time as well such as weather, road construction, and traffic.
How can I purchase a Gift Card?
To purchase, sign into your account, then visit our gift card page and purchase a gift card for $10 - $500. Once purchased, you'll be able to print or email the code to your recipient.
How much is the delivery fee?
Delivery fees start at $3.99 and are determined by the distance from pick-up to drop-off.
Do you offer any discount codes or special offers?
We will from time to time offer discount codes and special offers which will be posted on Facebook, Twitter, and Instagram. Please be sure to follow and like to stay up to date with our promotions and contest.
Is tip required?
Tip is not required but appreciated. 100% goes to your driver for their effort on the delivery. You will be given the opportunity to add 10%, 15%, 20% or a custom amount. You may also elect to tip your driver in cash.
What is the minimum order?
The minimum order is $5.
Will my food still be hot when it arrives?
All meals are transported in state-of-the-art thermal catering bags that are designed to keep your food hot and fresh.
How can I pay?
Currently we only accept credit/debit cards through our website and apps. We process Visa, Master Card, American Express, Discover & Debit Card.